Category:User experience -> UX strategy -> Content strategy -> Analysis | ARTS & FARCES internet wiki

Category:User experience -> UX strategy -> Content strategy -> Analysis

Category:User experience -> UX strategy -> Content strategy -> Analysis

Analysis document

  • Strategic foundation: Clearly details the project’s purpose, scope, business goals, and user needs.
    1. What is the business trying to achieve?
    2. What do users want and need?
    3. How do users want the information presented?
    4. How do users want the information labeled?
    5. How will we measure success?
    6. What can we do with available resources?
  • Separate goals, requirements, and tactics because they are not objectives. By separating you’re ensuring that stakeholders get heard and understand what happens to their suggestions/concerns going forward.
    1. Goals: Increase revenue, increase market share, improve customer experience
    2. Requirements/restrictions: Budget, timeline, technology, prioritized tactics, legal, contractual, accessibility
    3. Tactics: Specific features, functions, or activities.
    4. Objectives: Create a web content structure that is flexible enough to accommodate our ever-expanding publication base; educate our users about our products/services and make it easy for them to buy online/find the information for which they’re looking.

Content analysis

  1. Get the facts
    • What content do you have?
    • How is it organized?
    • What different types are there?
    • Roughly, how much content is there?
  2. Assess the quality
    • Is it communicating clearly?
    • Is it appropriate for your audience?
    • Is it appropriate for your brand?
    • Is it meeting your business needs?

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