Category:User experience -> Toward a user experience strategy -> Plan content strategy

Category:User experience -> Toward a user experience strategy -> Plan content strategy

Plan content strategy

  • Gather business requirements
  • Determine content requirements
  • Participate in initial planning meetings
  • Establish content governance policy
  • Set criteria for success
  • Tie in with communication plan, which includes key launch dates for new products/events, etc.
  • When you have an idea for a new article or section, write it down now. It’s easier to come back to a list of stashed ideas than start fresh with a blank page.
  • Save interesting bookmarks you come across and wish to reference later
  • Star interesting items in your RSS feeds
  • If your project involves a team of contributors, you could try sharing a plan of articles or sections (e.g., with timeline and responsible authors) using collaboration tools such as Basecamp or a wiki (I prefer the wiki method)

Content strategy deliverables

  • Content brief
  • Content inventory
  • Content audit/value matrix
  • Content governance policy
  • Gap analysis
  • Project plan

Again, don’t let this scare you. These are huge deliverables and I’ll provide explanations and examples of each of them later.

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